Prior Investment-FUND II
Acquisition date: December 17, 2010
Disposition date: November 3, 2015
Customer contact solutions provider for many Fortune 500 companies
Founded in 1990, The Results Companies, LLC ("Results") is a leading-edge customer contact solutions provider for many Fortune 500 companies.
Results is an innovative organization with a proven track record in customer service and sales performance. With a foundation rich in technology and innovation, Results has developed systems designed to improve call management, thus enhancing service, performance and the customers' overall end experience. Their solutions and processes are specifically designed to drive results. For over 20 years, Results has partnered with organizations to grow their customer base and increase their market share.
Results’ client-focused approach to call center management, combined with their cutting edge technology and unique performance tools, maximizes the value of every customer contact point. Results call centers are supported by a well trained, career oriented, performance driven and multilingual staff of over 9,000 - fluent in English, Spanish and French. The company operates fifteen, state-of-the-art facilities located in the U.S., Mexico, the Caribbean and the Philippines.
The investment by Clearview facilitated the retirement of Results’ majority inactive owner and provided Results’ senior management with the ability to reinvest a significant equity stake in the business.
The transaction closed on December 17, 2010. Along with management, Clearview invested equity from Clearview Capital Fund II, LP. Senior and subordinated debt was provided by Fifth Third Bank.
Clearview sold The Results Companies to One Equity Partners on November 3, 2015.